Do you think your organization is focused on building and sustaining employee satisfaction/loyalty? To provide superior customer service, you need to start at home by creating an employee-centric culture—from the CEO down to your frontline management. Building customers for life requires loyal employees.
This self-assessment quiz will let you see where your company rates on Employee Satisfaction, Employee Engagement, Brand Values and overall Customer Centricity. The results will highlight your areas of strength and show where improvements can be made to bolster your Voice of Employee (VoE) Strategy.
Take the VoE IQ Quiz to see exactly how you rate on the employee/customer-centricity scale!