Voice of the Employee Satisfaction Survey SAMPLE

The company is conducting an anonymous voice of the employee satisfaction survey (VOE) to identify areas that would improve employee satisfaction. We will provide access to the results and recommendations on improving the employee’s experience. Your opinions are most valuable in ensuring we are delivering employee benefits/training/career opportunities/compensation/other benefits that will insure an exceptional employee work environment that results in delivering consistently superior customer experiences/products.

Thank you in advance for your VOE opinions.

First, the following questions are based on a 5-point satisfaction scale, used to calculate a weighted average score, where

Question 1

Please rate your opinion on the company’s overall performance in providing a work environment that is employee centric (TOP 100 Best Companies to work for)?

Question 2

Please rate your opinion on the company’s overall Health benefits (Health - Dental - Wellness - etc.) practices?

Question 3

Please rate your opinion on the company’s overall compensation practices?

Question 4

Please rate your opinion on the company’s overall performance with providing career advancement opportunities?

Question 5

Please rate your opinion on the company’s overall performance with providing employee skill building training?

Question 6

Please rate your opinion on the company’s overall commitment to employee satisfaction?

Question 7

Please rate your opinion on the company’s executive management commitment to customer satisfaction?

Question 8

Please rate your opinion on the company’s overall commitment to providing ‘Best In Class’ products?

Question 9

Please rate your opinion on the company’s overall commitment to providing ‘Best In Class’ service/support?

Question 10

Please rate your opinion on the company’s overall commitment to providing ‘Best In Class’ work-life balanced environment?

Question 11

Please rate your opinion on the company’s overall performance as an industry thought leader?

Question 12

Please rate your opinion on the company’s overall performance in recognizing employees for exceptional performances?

Question 13

Please rate your opinion on the company’s overall performance in rewarding employees for exceptional performances?

Question 14

Please rate your opinion on the company’s overall performance in providing a work environment that assists in delivering superior products/services - improves operational practices and improves employee competence?

Question 15

Please rate your opinion on the company’s overall performance in providing leading technology tools?

Question 16

Please rate your opinion on the company’s overall performance in communicating company goals?

Question 17

Please rate your opinion on the company’s overall performance in communicating customer service satisfaction rating?

Question 18

Please rate your opinion on the company’s overall performance in communicating employee satisfaction rating?

Question 19

Please rate your opinion on the company’s overall performance in communicating changes in policies/procedures?

Question 20

Please rate your opinion on the company’s overall performance in communicating charitable contribution efforts?

Question 21

Please rate your opinion on the company’s overall performance in communicating marketing efforts?

Question 22

Please rate your opinion on the company’s overall performance in communicating sales results?

Question 23

Please rate your opinion on the company’s overall performance in communicating career opportunities?

Question 24

Please rate your opinion on the company’s overall performance in communicating employee achievements?

Question 25

Please rate your opinion on the company’s overall performance in your level of job satisfaction?

Next, the following questions are based on a 5-point loyalty scale, used to calculate a weighted average score, where

Question 26

Please rate your willingness to recommend our products?

Question 27

Please rate your willingness to recommend our customer service/support?

Question 28

Please rate your willingness to recommend our customer training?

Question 29

Please rate your willingness to recommend our customer social platforms?

Question 30

Please rate your willingness to recommend our company?

Question 31

Please rate your willingness to recommend our sales organization?

Question 32

Please rate your willingness to recommend our marketing organization?

Next, the following questions are based on a scale of 0-10, may be used for NPS comparisons, where

Question 33

Please rate your opinion on your overall willingness to recommend our company?

Question 34

Please rate your opinion on your overall willingness to recommend our Products?

Question 35

Please rate your opinion on your overall willingness to recommend our Customer Service/Support?

Next, the following questions are based on a 5-point scale, used to calculate a weighted average score, where

Question 36

Please rate your opinion on our company’s overall performance compared to our competitors?

Question 37

Please rate your opinion on our product(s) compared to our competitors?

Question 38

Please rate your opinion on our sales organization compared to our competitors?

Question 39

Please rate your opinion on our marketing organization compared to our competitors?

Question 40

Please rate your opinion on our customer service organization compared to our competitors?

Question 41

Please rate your opinion on our customer service compared to your best-in-class vendors?

Question 42

Please provide any other comments that would improve our company’s experience

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Question 43

Please provide any comments that would improve our employee’s satisfaction

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Thank you for your valuable opinions.